Basic Information (First layer of information)

Privacy policy: Basic information
Data Controller	DALIA GLOBAL SERVICES, SL +info
Finalidad	(i)Management of the contractual relationship with customers; (ii) Management of the relationship with users of the website, to meet requests for contact and / or demonstration of services; (iii) Send commercial communications about our products.+info
Derechos	Access, Rectification, Suppression, Opposition, Limitation, Portability and the right not to be subject to automated decisions.+info
Información Adicional	You can consult the additional and detailed information on Data Protection in our “Privacy Policy”.

Advanced/Additional Information (Second layer of Information)

Your privacy is important to us, so we strive to diligently comply with all regulations relating to the Protection of Personal Data. This Privacy Policy will help you to know how and for what purposes we treat or transfer your information, as well as for how long, and the rights you have with respect to it.

Who is responsible for the processing of your data?

Company name: DALIA GLOBAL SERVICES, SL
Registered office: CR FUENCARRAL, KM 22 EDIF. NET PHARMA, ALCOBENDAS, MADRID, 28108
CIF: B8803800
Mercantile Information: Madrid Mercantile Registry, Volume: 30920, Tomo 39726, Folio 96, Section 8, Page: M-705867, Inscription 1ª
E-mail: info@daliaglobal.com.

For which purposes do we process your personal data?

– In the event that to your information request.

We will use the data to contact the user to meet their requirements and / or requests for information, management of communications to contact you and include you in the agenda of contacts.

– In case you are an unregistered user of the website.

We process the data with the purpose of maintaining, developing and controlling the use of our website and/or the products/services contracted.

Within this data processing may be included data relating to navigation on our website when you act as a user or as a registered user, because the use of this information is necessary to provide an adequate support service, as well as to manage possible incidents on our website which includes attending to your queries or requests for information or documentation when you act as a registered user..

– In case you visit the Social Network accounts of the platform

The platform can have presence in different social networks, in which users can interact with the accounts and official pages of the same, in which case their data could be processed for the purpose of managing their presence in such social networks, and the proper development of relations with them, all for purposes of information, promotion of products and services, and dissemination of the platform and its services. Also included in the above, any purpose permitted by the respective social networks at any time, in accordance with their conditions of use.

The processing of user data on social networks will be carried out under a system of co-responsibility with each of them, as appropriate, in accordance with the provisions of the case law of the Court of Justice of the European Union. This treatment will be carried out in accordance with this policy and the rest of the conditions established for access to the website, as well as in accordance with the privacy policies and regulations for access to the relevant social network, which are accepted beforehand by the user for use. In no case will we use the profiles of followers in social networks to send advertising individually, unless expressly consented to by the user.

– Sending of commercial communications.

We may send you commercial communications about our products and/or services provided that we have your specific consent, which may be revoked at any time.

How long will we keep your data?

The conservation time of personal data will depend in any case on the type of them, as set out below, and in any case will meet the legal deadlines for the exercise of legal action or the defense of possible claims. In any case, the data will be subject to active processing during the periods provided for in this policy, and subsequently blocked or deleted, in accordance with the provisions of current legislation, especially in the area of Personal Data Protection.

– Information to respond to your information request.

The personal data you send us when filling out the application form will be kept for the purpose of contacting you to answer the request for contact and, once the request has been completed, it will be deleted.

– Information to send you commercial communications

The personal data that you send us when filling out the request form will be kept for the purpose of sending commercial communications, until you revoke your consent, and for a maximum period of 5 years, without prejudice to your rights of suppression and opposition.

What is the legal basis for the processing of your data?

In the event that we have the data as unregistered Users on our website, the legal basis for the processing will be the legitimate interest of the controller to manage our website, as well as to attend to your questions and/or requests for information through our contact form. Regarding the sending of commercial communications about our products and/or services, the legal basis is the consent you have given us, which you may revoke at any time.

Which recipients will your data be communicated to?

Your data will not be disclosed to third parties, except where there is a legal obligation to do it, in particular in the following cases:

To Judges and Courts, in compliance with requirements, legal obligations or within the framework of a judicial procedure;
To the Tax Agency, for compliance with tax obligations;
To Financial Auditors for the fulfillment of financial obligations;
and to other third parties to whom, by virtue of the regulations in force applicable in each case, it is obligatory to carry out the assignment, such as competent organs of the Administration for reasons of control, registration and inspection.

However, if at any time in the commercial relationship it is necessary to communicate your data to any other third party not contemplated in the above cases, such communication will be made when we have your prior consent to do so and in the manner provided by law.

In addition, as a result of the services provided to us, certain suppliers may have access to your personal data (as data processors), which is always carried out with the appropriate guarantees and in accordance with the regulations established by the RGPD, by virtue of the data processors’ contracts signed with them.

Are there international transfers of your data?

Your data are not subject to international transfer under any circumstances.

What are your rights when you provide us with your data?

The persons concerned have the right to contact the address indicated in the section Data Controller, enclosing in any case a copy of the document proving their identity, in order to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected; they may also exercise their right to the transfer of their data.

The rights you may exercise with regard to the processing of your personal data, each of them in the cases provided for by law, are:

Access: You have the right to know if we are processing your personal data, as well as the purposes of such processing, the categories of personal data, the recipients to whom your data are communicated, the period of conservation of the same, as well as the information available on the source of obtaining them.
Rectification: of inaccurate or erroneous data, or that are not necessary for the service.
Suppression (right to forget): when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Limitation: when the accuracy of the data is contested, during the period of verification of the data, when they are necessary for the exercise or defence of claims; or when the interested party opposes the deletion of the data, or their processing, while the existence of a legitimate interest is verified.
Portability of your data: you will have the right to receive your data in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.
Opposition: you will have the right to oppose at any time, for reasons related to your particular situation, the processing of your data based on a public or legitimate interest of the data controller; after which the data will no longer be processed, except for compelling legitimate reasons, or the exercise or defence of possible claims.
Automated individual decisions: you have the right not to be the subject of a decision based solely on automated processing, including profiling, and you may request human intervention in the cases provided for by law.

All commercial communications shall always indicate the e-mail address at which you may exercise your right to object to the processing of your data for promotional purposes. Any other request for the exercise of rights must be accompanied by a copy of an official document accrediting your identity.In accordance with the terms established in current legislation, you may revoke at any time the consents you have given us. In addition, if you consider that your data have not been treated in accordance with current legislation, you may file a complaint with the Spanish Data Protection Agency through:

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